Shipping Policy
Shipping Fees
Global Flat Rate: $5 USD.
Orders above $100: Free international shipping.
Shipping Times
Global Delivery: Orders are usually mailed within 3-7 business days and typically arrive within 15 business days.
Tracking
Your shipment comes with a tracking number, allowing you to monitor its status. Use the tracking link provided in your confirmation email to follow your package. Local postal services, such as the USPS in the USA, will handle the final delivery.
Additional Information
Signature: A signature may be required upon delivery to ensure safe receipt of your package.
Import Taxes: Please note that any additional import taxes that apply to shipments sent outside the European Union are the responsibility of the recipient.
Damaged or Lost Items
Damaged Items: If your print arrives damaged, please retain the packaging and print(s) as photos may be needed for insurance claims. Contact us at hello@ichprint.com for assistance in obtaining a replacement or refund.
Lost Packages: If your package is lost, please contact us within four weeks of the dispatch date.
Global Flat Rate: $5 USD.
Orders above $100: Free international shipping.
Shipping Times
Global Delivery: Orders are usually mailed within 3-7 business days and typically arrive within 15 business days.
Tracking
Your shipment comes with a tracking number, allowing you to monitor its status. Use the tracking link provided in your confirmation email to follow your package. Local postal services, such as the USPS in the USA, will handle the final delivery.
Additional Information
Signature: A signature may be required upon delivery to ensure safe receipt of your package.
Import Taxes: Please note that any additional import taxes that apply to shipments sent outside the European Union are the responsibility of the recipient.
Damaged or Lost Items
Damaged Items: If your print arrives damaged, please retain the packaging and print(s) as photos may be needed for insurance claims. Contact us at hello@ichprint.com for assistance in obtaining a replacement or refund.
Lost Packages: If your package is lost, please contact us within four weeks of the dispatch date.