Refund and Return Policy
Refund and Return Policy
30-Day Return Policy
We want you to be fully satisfied with your purchase. If you are not, you may return your item within 30 days of delivery for a refund or exchange. To initiate a return, please contact us via email, and we will provide detailed instructions.
Return Shipping Fees
The return shipping cost will be covered by the buyer, with a maximum charge of $15. Any additional return shipping costs exceeding $15 will be covered by us. We recommend using a trackable shipping method to ensure the safe arrival of your package.
Original Packaging Required
Please return the item in its original packaging and ensure it remains in good condition.
Refund Procedure
Once the returned item is received and inspected, we will process your refund. The refund amount will equal the amount paid for the item (excluding any customs fees). Refunds may be adjusted if the item is damaged or shows signs of use. Custom-made items and gift cards are non-refundable.
Order Cancellation
If you wish to cancel your order before it has been shipped, please contact us via email as soon as possible. We will assist you in canceling your order promptly.